Refunds & Cancellations
Minimum Enrollment Requirements
Because our instructional program is self-sustaining, revenue from course fees must cover all instructional and material costs. If revenue is inadequate because registration is below minimum, the Adult Program can cancel a course or reduce the number of sessions to enable the course to run. Cancellation of courses that do not reach minimum enrollment takes place one week before starting date (registration due date in our brochure). Registrants are notified by phone when a course is canceled. We must, therefore, adhere to the refund policy described below. All fees will be refunded if classes are canceled by BOCES.
If you would like to cancel your place in class:
- Notify us BEFORE the registration due date and you will receive a refund.
- Notify us AFTER the registration due date and 24 hours BEFORE the first class meeting and you will receive a course credit that is valid for one year and can be applied to another Continuing Education course, or you may transfer the course fee to another class. A $10.00 processing fee will be deducted from any refund, transfer, or course credit approved for a course. Neither refunds, nor rain-checks will be available AFTER the first class meeting.
- Refunds are made by credit card or check, depending on form of payment used for registration. Check refunds are issued through the Ulster BOCES Central Administrative Offices, NOT by the Adult Education Office. Please allow up to 30 days for credits to appear on charge card statements or for refund checks to be mailed to you.
We are not responsible for typographical or scheduling errors. We reserve the right to cancel or re-schedule classes for any reason. Eligibility for some courses may be limited to students 22 years and older.